These Terms and Conditions govern your use of the website www.bodyliciouslingerie.co.za (the “Website”), operated by Bodylicious Lingerie, a South African business. By accessing our Website and placing an order, you agree to be bound by these Terms.If you do not agree with any part of these Terms, please do not use the Website or make a purchase.

1. General
This agreement is between you (the “Customer”) and Bodylicious Lingerie. These Terms apply to all purchases made through our Website.We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting on the Website. Your continued use of the Website after such changes constitutes acceptance of the revised Terms.

2. Orders and Contract
When you place an order and complete payment, you will receive an order confirmation email. This only confirms that we have received your order.A binding contract between you and Bodylicious Lingerie is formed once your order is dispatched and a shipping confirmation email is issued.We reserve the right to cancel or refuse orders due to stock shortages, pricing errors, or other valid reasons, and we will notify you accordingly.

3. Pricing and Payment
All prices are quoted in South African Rand (ZAR) and include VAT where applicable.Accepted payment methods include credit/debit cards, ikokha, and EFT (electronic funds transfer).Orders will only be processed once full payment has been received.Promotions and discount codes are subject to separate terms and may not be combined with other offers.

4. Delivery and Shipping
For full details, please see our Shipping & Delivery page.We deliver to addresses within South Africa. Standard delivery takes 3–7 working days, depending on your location.Free shipping is offered on orders over R700. Standard delivery fees apply to all orders below this threshold.You will receive tracking information once your order is dispatched.Risk of loss and damage passes to you once goods are handed over to the courier.

5. Returns, Refunds and Exchanges
For full details, please see our Returns page.Due to the intimate and hygienic nature of lingerie and intimate apparel, our return policy is as follows:
Change of mind: No returns or exchanges will be accepted for change of mind, including incorrect size selection.
Manufacturing defects or damage: If you receive a defective or damaged item, you may submit a return request within 10 days of delivery:
Contact us with clear photos showing the defect or damage.
Items must be unworn, unwashed, and returned with original tags and packaging intact.
We recommend trying on items over clean undergarments to avoid damage or contamination.

6. Sizing and Product Descriptions
Detailed size guides are provided on each product page. Please check sizing information carefully before placing your order.While we strive to display product colours accurately, minor colour variations may occur due to lighting and screen display differences.

7. Customer Responsibilities
You agree to provide accurate and complete information when placing an order, including a valid delivery address and contact details.You agree not to use the Website for any unlawful or unauthorised purposes.

8. Intellectual Property
All content on this Website, including product images, descriptions, logos, and designs, is the property of Bodylicious Lingerie and protected by copyright law. You may not reproduce, distribute, or modify any content without our prior written consent.

9. Limitation of Liability
To the fullest extent permitted by South African law, we will not be liable for any indirect, consequential, or incidental damages arising from the use or inability to use our products.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes will fall under the exclusive jurisdiction of South African courts.